Upon the receipt of your return, we will offer an exchange option or refund.
You may exchange any unworn, unwashed or defective merchandise within 14 days of the ship date. ALL RETURNS must be made within 14 DAYS of the SHIP DATE or we will not honor the return. Please pay attention to your ship date, because we are very firm on this policy. Our rules are in place and are not flexible and because we want to be fair to all of our customers, we will not accept any returns past 14 days.
If you have an questions or concerns, please email us at augustbleuandco@gmail.com. We will respond ASAP.
We do reserve the right to refuse any returns that we feel are not in agreement with our return policy. All merchandise is inspected before it is shipped.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at augustbleuandco@gmail.com.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at augustbleuandco@gmail.com and send your item to: 8905 155th Street, Wolfforth Texas US 79382.
To return your product, you should mail your product to: 8905 155th Street Wolfforth Texas US 79382
You will be responsible for paying for your own shipping costs for returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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